Shopping Account Help

Benefits of a Shopping Account with Us:

As a registered Jaketha.com customer, you can enjoy exclusive benefits that make your shopping experience faster and easier!

  • Enjoy Express Checkout.
  • Manage your billing address.
  • Update account details, including changing your password.
  • Online Order Info: Track your recent orders (if a USPS Tracking Number was included with your order) and review previous purchases.

How to Create an Account:

From a desktop, tablet, or mobile site:

  1. Click the Sign In/ Register link located in the upper right-hand corner.
  2. In the Register section, enter your email address and a medium to strong password. (Email addresses must be unique for all accounts.)
  3. Click the Register button.

How to Access Your Account:

From a desktop, tablet, or mobile site:

  1. Click the Sign In/ Register link located in the upper right-hand corner.
  2. In the Login section, enter your email address and your password. (Accounts w/o no previously completed orders on file are typically deleted within 14 days.)
  3. Click the Login button.

How to Update Your Account Information:

From a desktop, tablet, or mobile site, follow the instructions above regarding how to access your account.

From the left-hand column,

  1. Click on the Account details link to enter or update your first and last name and/or your email address.
  2. Click on the Addresses link to enter or edit your billing address.

How to Reset Your Password:

From a desktop, tablet, or mobile site:

  1. Click the Sign In/ Register link located in the upper right-hand corner.
  2. Under the Login section, click the Lost Your Password link.
  3. Enter the username or email address you used to initially sign up for your account.
  4. Click the Reset Password button.

Have more questions? Problems with your order, contact us here. Still need help, contact us here.